We understand that trusting anyone with your personal data is a big decision. Here is everything you need to know about who we are, how we operate and why your data is safe with us.
| Data We Collect | Why We Collect It | How Long We Keep It |
|---|---|---|
| Name and email address | To create your account and send privacy reports | Until you delete your account |
| Payment information | Processed securely by Stripe — we never see your card details | Managed by Stripe |
| Scan results | To show you what data is publicly available about you | Until you delete your account |
| Breach history | To track new breaches and send alerts | Until you delete your account |
| Family member details | Guardian plan only — to monitor family members you add | Until removed by you |
Request a copy of all data we hold about you at any time
Request deletion of all your data at any time
Request correction of any inaccurate data we hold
Object to any processing of your data at any time
Request your data in a portable format to transfer elsewhere
Request we temporarily stop processing your data
To exercise any of these rights contact us at admin@silenterase.com or use our Clear Your Name tool to generate the relevant legal letter.
All payments on Silent Erase are processed securely by Stripe — one of the world's most trusted payment processors used by millions of businesses globally. We never see, store or have access to your card details. All payment data is handled entirely by Stripe in compliance with PCI DSS Level 1 — the highest level of payment security certification.
We are always happy to answer questions about how we handle your data