Fake parcel delivery texts are one of the most widespread scams in the UK right now. Millions of fake texts claiming to be from Royal Mail, DPD, Evri, Amazon and other delivery companies are sent every day — designed to steal your card details through fake payment pages.
Notice the red flags — the links go to unofficial domains not the real royalmail.com or dpd.co.uk. The real companies never charge delivery fees via text link.
You click the link and are taken to a convincing fake website. You enter your card details to pay the small fee. The criminals then use your card details to make large fraudulent purchases or sell them on the dark web.
Some fake sites also ask for your full name, address and date of birth — collecting enough information for identity theft.
Check the link carefully — Royal Mail texts only ever link to royalmail.com. DPD only links to dpd.co.uk. Any other domain is fake.
Check your actual deliveries — if you are not expecting a parcel the text is almost certainly fake.
Go direct — if you are unsure go directly to the delivery company's official website by typing it yourself and use their tracking tool with your tracking number.
Legitimate fees are rare — genuine customs fees on parcels from outside the UK are handled differently and rarely just £1.99.
1. Contact your bank immediately — call the fraud number on the back of your card and report the transaction.
2. Cancel your card — ask your bank to cancel the compromised card immediately.
3. Change passwords — if you entered any passwords on the fake site change them immediately.
4. Report to Report Fraud — call 0300 123 2040 or visit reportfraud.police.uk.
5. Report the text — forward the scam text to 7726 to report it to your mobile provider.
We alert subscribers to new scam text campaigns as they emerge
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