Energy bill scams have surged in the UK as criminals exploit concerns about energy costs. From fake Ofgem rebate texts to bogus energy company calls offering to reduce your bills — these scams steal millions from UK households every year.
Texts claiming to be from Ofgem saying you are eligible for an energy rebate and must click a link and enter bank details to receive it. Ofgem is the energy regulator — it does not pay rebates directly to consumers or contact them by text.
Callers claiming to be from your energy supplier saying you have overpaid and are owed a refund. They ask for your bank details to process the payment. Your energy company processes refunds through your account — they will never call asking for bank details.
Bogus engineers arrive claiming to install a smart meter or check your energy usage. They may steal cash, valuables or install equipment to steal energy. Always verify engineer visits by calling your energy company directly.
Callers or doorstep visitors claim you qualify for a government green energy grant for insulation, solar panels or heat pumps. They require an upfront fee or your bank details. Legitimate government green energy schemes never require upfront payment.
Never click links in unexpected texts claiming to be from Ofgem or your energy company. Access your energy account directly through your supplier's official app or website. Call your energy company on the number shown on your bill to verify any communication.
We alert subscribers to new energy bill scams as they emerge
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