Fraudsters buy the names and addresses of elderly people living alone from data broker websites. Your residents are on those lists. We take them off.
The problem you already know about
Every care and housing provider deals with it. A resident receives a call from someone claiming to be their bank, the police or a utility company. The caller knows their name, their address, sometimes the names of their children. It sounds legitimate, because it is built from real information.
That information was almost certainly bought — legally — from a data broker website for a few pounds. Elderly people living alone are specifically targeted because brokers make them easy to identify.
£2.3B
Lost to UK fraud annually
£500M+
Doorstep crime alone, per year
73%
Of UK adults get monthly scam calls
Sources: UK Finance, Trading Standards, Ofcom
What we provide
🛡️ Resident data removal
We send legal GDPR erasure requests to data broker sites on behalf of consenting residents, and chase anyone who ignores the one-month deadline. Fewer listings means fewer targeted calls.
📱 Number checking for staff
Staff can check any incoming number instantly against 30,000+ Ofcom registered ranges and our community scam database. Free, no login, works on a phone.
🎓 Staff awareness training
Practical sessions on recognising scams targeting residents, handling data requests properly and knowing when to escalate. Training details →
👨👩👧 Family reassurance
Relatives worry about this constantly. Being able to say you actively remove residents' data from broker sites is a genuine differentiator when families are choosing a provider.
📋 Documented for inspection
Every request sent, every response received, logged and exportable. Useful evidence of protective practice for your records.
We need the resident's consent, or that of someone with legal authority to act for them — a registered attorney or deputy. We cannot process a person's data simply because a provider asks. We will help you set up a clear consent process, and residents can withdraw consent at any time.
We cannot stop every scam call. Removing broker listings reduces how easily someone is targeted. It does not make them unreachable, and it does not replace staff vigilance. Any supplier promising to end nuisance calls entirely is overselling to you.
We are a young company. Silent Erase launched in 2026. We are ICO registered (C1971457) — verifiable at ico.org.uk — but we do not yet have a long client list, and you should weigh that. We would rather tell you now than have you discover it later.
How it works
1. Initial conversation
A short call to understand your setup, resident numbers and how consent is currently handled. No pressure and no obligation.
2. Consent process
We provide plain-English consent forms suitable for residents and for attorneys acting on their behalf. You keep the signed originals.
3. Onboarding
You add consenting residents through a simple dashboard. Removal requests begin within 24 hours.
4. Ongoing
Requests are sent, responses tracked, non-responders chased at 30 days. You receive a monthly report.
Talk to us
Tell us about your setting and we will reply within 2 working days. Happy to talk through it informally first — we would rather you understood it properly than signed up quickly.
Or email admin@silenterase.com · ICO Registration C1971457